Privacy

Triphammer Wines and Spirits ("we," "us," or "our"), located at Triphammer Marketplace, 2255 N. Triphammer Rd., Ithaca, NY 14850, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.


1. Information We Collect

  1. Information you provide: name, email address, phone number, billing and delivery addresses, date of birth (to verify you are 21 or older), order history, and any communications you send us.
  2. Payment information: payments are processed by our third-party payment processor. We do not store full credit card numbers on our systems.
  3. Loyalty and account information: if you create an account or join our rewards program, we collect the information needed to administer it.
  4. Automatically collected information: when you visit our website, we and our service providers may collect IP address, browser type, device identifiers, pages viewed, and similar data through cookies and analytics tools.


2. How We Use Your Information

We use your information to: process and fulfill orders (including pickup, delivery, and shipping); verify that you are of legal drinking age; communicate with you about orders, promotions, and events (you may opt out of marketing at any time); administer loyalty rewards; improve our website and services; prevent fraud; and comply with legal obligations, including New York State Liquor Authority requirements.


3. How We Share Information

We do not sell your personal information. We share it only with:

  1. Service providers who help us operate our business (e.g., our e-commerce and point-of-sale platform, payment processors, delivery and shipping partners), and only as needed to provide those services;
  2. Third-party marketplaces or delivery platforms (e.g., if you place an order through such a platform, their privacy policy also applies);
  3. Legal authorities when required by law, regulation, subpoena, or to protect our rights, our customers, or the public.


4. Age Restriction

Our website and services are intended solely for adults 21 years of age or older. We do not knowingly collect information from anyone under 21, and no part of our site is directed at children. If you believe a minor has provided us information, contact us and we will delete it.


5. Cookies and Analytics

We use cookies and similar technologies to keep your cart, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling them may limit site functionality.


6. Email and Text Communications

If you opt in to marketing emails or texts, you may unsubscribe at any time using the link in any email or by replying STOP to any text. Message and data rates may apply to texts.


7. Data Security and Retention

We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes described above or as required by law (including alcohol-sale recordkeeping requirements).


8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you. To make a request, contact us using the information below. We will verify your identity before responding.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the latest revision. Continued use of our site after changes means you accept the updated policy.


10. Contact Us

Triphammer Wines and Spirits

Triphammer Marketplace, 2255 N. Triphammer Rd., Ithaca, NY 14850